Take a look at what others say

We always welcome feedback on our services and the thanks and praise given to our carers.

Below are some of our testimonials that we have received from customers that have let us share their touching words with you. If you would like to write a review of the care you or your family have received you can use the form below. Your review must be approved by an Admin first, for safety and confidentiality.

 “You do an amazing job and you certainly brighten his days with your visits, care and conversation”

“I wish to thank all your staff that look after M with kindness and patience I could not have done it without them”

“We would like to thank all the carers who looked after my dear wife J and showed such care and compassion during her final week of life”

“Uncle R ‘s relatives and I would like to thank you for the assistance and help you give to him and for the peace of mind it also gives us peace of mind”

“I would like to thank you for your wonderful care of my father. You enabled my Dad his wish to have his last months at home and in his garden that he loved so much”

“Thank you very much for the love and care you provided for B over the last 3 years. If B could have spoken herself she would have expressed her gratitude for the love and care you provided. Carry on your good work”

 “Thank you all for the care you gave B during her illness. My family and I are grateful for all that you did.”

 

 

“I am writing to give you heartfelt thanks for the care you provided for my Mum S.P. Earlier on my Mum was always unsure about having care provided but when it was right for her she really warmed to your staff who came to shower and dress her. More recently when Mum declined and was confined to her bed, I am so grateful for the care your carers provided. When Mum was in pain and we were scared to move her, your carers were able to help us to move, wash and change her in a way to minimise the pain and so put us at ease to know it was being done properly. All of your carers who visited my Mum were so kind, reassuring and seemed to genuinely care which made such a painful and helpless time more bearable for us. Your carers really are a credit to you and I would be grateful if you would pass on our thanks to them” 

 “To all at Brooks Care, thank you to everyone who helped my Dad R.W, especially T.C, we can never thank you enough. You are all just how a care company should be. We are very grateful”

 

 

“We would like to express our sincere thanks & appreciation to the nursing team supporting W. you all did a commendable job which continues to touch and comfort us today. You went above and beyond the call of duty making sure both F and J both had the care & support they so desperately needed. You really showed us what caring really means and for that we will be forever grateful”

“Just to say thank you for all the help and care that you gave to M, over the years. I know it was not easy at times. I’m sure you do your best for everyone, under difficult circumstances and it is for that I thank you”

“Thank you for the kind attention and care given to my Mum as she approached the end of her life. It is very much appreciated”

“Thank you very much for the love & care that you provided for B over the last 3 years. If B could have spoken herself she would have expressed her gratitude for all the love and care you provided. Carry on your good work”

 “I really can’t thank you enough for all your wonderful care. D really enjoyed interacting with the carers and they made a huge difference to the last months of his life”

 “I am writing to give you a heartfelt thanks for the care you provided for my mum. Earlier on my mum was always unsure about having care provided but when it was right for her she really warmed to your staff who came daily to shower and dress her. More recently when mum declined and was confined to her bed, I am so grateful for the care your carers provided. When mum was in pain and we were scared to move her, your carers were able to help us to move, wash and change her in a way to minimise the pain and so put us at ease to know it was being done properly. All of your carers who visited my mum were so kind, reassuring and seemed to genuinely care which made such a painful and helpless time more bearable for us. Your carers really are a credit to you and I would be grateful if you could please pass on our thanks to them.”

“We would like to express our appreciation for the cheerful, efficient and professional care given to M, she always looked forward to a cheery chat with her carers and this added to the quality of her final days”

“Just to say thank you for looking after Mum while I was away on holiday recently I have thanked a couple of them personally, but I’d like to recognize all of those who covered and helped Mum last week. I was apprehensive about going away but am pleased with all the help and support she received. Please pass on my thanks to all of them”

“To all of the girls that have looked after D, in the past year my thanks, with best wishes to everyone”

“We just wanted to say thank you for the recent care you gave our Mum at her home, you enabled her to stay there that bit longer”

“I want to thank you and all your carers who came in our home to care for P…for the great care and love they showed her and also me, once again thank you for your help”

“I just wanted to tell you how much I appreciate some of your carers in particular. I also appreciate all of you in the office, life is hard when you get ill and older and, as you know all my family live abroad thank you”

“I wish to thank all of the nurses who cared for my husband during the last weeks of his life. He was difficult at times, but everybody was patient and I think you all recognised the kind and considerate man he was before his onset dementia”

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