Our Company

Lyn Reade RGN  DN Cert MSc Nursing

Val Brooks RGN  BSc ( Hons ) Palliative Care

 

Brooks care was founded by Lyn Reade and Val Brooks, both registered nurses who met at local hospice Fair Havens. Whilst working together it became apparent that there was a gap in the provision of high-quality care to service users in the community especially end of life. With this in mind they decided to open their own care company which became Brooks Care and Nursing Services Limited.

The company has grown slowly and steadily. This has allowed Brooks to widen their graphical area to increase their diversity of care packages. Referrals are accepting from Continuing Healthcare, Social Services, NHS and private clients. We also offer a large respite and night service.

All of our staff are DBS checked (police checked) and all training is done in house. Brooks promotes communication and encourages a positive working environment. The company has been approved and registered by the Care Quality Commission since 2008 and our services have met all CQC national standards.

“Awarded Silver status in Investors in People 2015”

 

We provide services for the elderly and adults over the age of 18. Brooks Care are extremely proud of their reputation and continuously strive towards excellence. Service users and families at Brooks Care are given the opportunity to voice any concerns or worries they may have regarding the care we are delivering. Carers are regularly booked in for supervision where they can discuss with the care managers any issues that may arise. Val and Lyn offer welfare support to all staff in an “open door policy” where they can come in and discuss any problems in complete confidence.

We welcome positive feedback and any constructive criticism which is shared with the relevant staff. Both directors deal with any issues in line with our Compliments and Complaints procedure.